FAQ

Can Alcoholics Anonymous (AA), Narcotics Anonymous (NA), and other mutual help programs help me?

Absolutely! Research has shown that involvement in AA, NA, etc., in addition to clinical treatment, have shown the highest success rates for someone trying to abstain from substance use. Our staff has a working knowledge of these types of resources. We will work with you in your journey in collaboration with 12-Step Programs, Celebrate Recovery, and other like entities to help you reach your goals.

Do you treat process addictions (internet, gambling, sex, etc.)?

At this time we do have staff that have been trained in treating addictive behaviors other than substance use. This is most often accomplished in an individual therapy service and is catered specifically to your needs.

Is a referral needed or required?

A referral from another healthcare provider is not required for admission into any of Waypoint Recovery’s Programs.

What ages of clients does Waypoint Recovery take?

Waypoint offers services for adults only – typically ages 18 and up.

What can I expect at my initial assessment?

During your initial assessment, one of our qualified staff will sit down with you in order to learn about you and your individual needs. We will discuss treatment options and our experienced staff will give you recommendations best fit to your needs.

Is treatment confidential?

Absolutely. Each client has a right to privacy and at Waypoint Recovery we abide by the strictest confidentiality regulations to ensure your privacy is protected.

Will my family or support system be involved in my treatment?

At Waypoint Recovery, we believe that treatment is most successful when individuals have a strong support system. Upon admission, you will get to choose who you want involved in your care and to what extent.

I am a professional in the community. How do I make a referral?

To assist your patients and ensure they are getting the help they need, Waypoint Recovery welcomes referrals from physicians, Employee Assistance Programs (EAP’s), businesses, clergy, attorneys, etc. Referrals can be made by calling (888) 978-5188.

What types of insurance do you allow?

We work closely with most insurance carriers and we can also help to provide a financing plan for the balance due that insurance may not cover. We also accept private pay and will work with individuals to find a plan fit for your needs.

What are my options if I do not have insurance or it does not cover all of my treatment?

We do accept private pay and financing plans can be made available.

What are your hours services are offered?

Most services are offered Monday-Friday during normal business hours. Intensive Outpatient Services are provided Monday, Wednesday, and Thursday from 5:30-8:30.

Do you allow people who are mandated to go to treatment into your services?

It does not matter if your primary motivation is internal or external. We will work with anyone who wants to explore more deeply and gain insight about their relationship with substance use and the impact it has on their life.

Do you prescribe medication at your facility and offer Medication Assisted Treatment (MAT) for substance use disorders?

Although we do not have the ability to currently prescribe any medications out of this location for substance use disorders and mental health issues, we firmly believe in the importance of MAT. Recovery is not “one size fits all” and we understand the value of MAT for treatment of substance use disorders (most commonly opioids, nicotine, and alcohol) and believe recovery is possible on MAT. We work very closely with community partners who can offer these services. There will not be any discrimination towards any person on MAT during their use of our services.

Does this facility believe in an abstinence only philosophy in treatment?

Abstinence from alcohol and/or drugs is almost certainly a goal for a majority of people seeking our services, even commonly for people on MAT. Most people have tried many strategies to control or limit their use prior to engagement in treatment, and they understand that periods of controlled use are often short term and eventually lead to undesired consequences.

When do I know if I need to talk a professional?

At Waypoint Recovery Center, we believe in meeting people “where they are at.” This may mean structuring services around someone still exploring some important questions: “How much of a problem is it really?”; “Am I still in control?”; “Am I ready to address this problem?” We believe the disease of addiction is chronic, progressive and that many people need help before major consequences happen. Most people that are still exploring this matter eventually find abstinence from substance use as a realistic goal.

waypoint recovery center

Please feel free to contact us anytime at (888) 978-5188 with additional questions. We’re here to help.